Return Policy

PLEASE NOTE: All orders are shipped 5-7 BUSINESS days AFTER order date. Please do not count weekends. Only call/email if it has been 10 days since you ordered.

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If your package is returned by the Post Office, for any reason, and you request a refund the purchase price will be refunded. We do not refund for original shipping cost.

 

RETURNS
All USED whitening kits are FINAL SALE and cannot be exchanged or returned.

No refund on postage from original order.

Refund will be given once we review the returned products.

If you wish to return your package, it is at your expense. We do not offer return labels.

After you receive your product, you have 15 days to return the product. Unused products will receive a refund for the purchase price.

Return Address: Express Smile Atlanta -- 3705 Main Street College Park, GA 30337

 

TRACKING PACKAGES
If you receive a tracking # and package is not moving please contact the United States Postal Service at 1-800-275-8777.

We are not responsible for lost packages, when USPS states that your package was delivered.

If your package is LOST and you are requesting a refund, we cannot refund the shipping fee, only the product fee.

 

WHOLESALE ORDERS
20% restocking fee and Express Smile Atlanta is not responsible for return postage.

No refund on postage from original order.

Refund will be given once we review the returned products.

You will be sent a Wholesale Distributor Profile Sheet upon purchase, please fill out the form and get it back to us for processing of your order.

We only allow 2 customers in one particular area to participate in doing the wholesale distribution.

 

QUESTIONS
For order inquiries email expresssmileatl@gmail.com Thank You!